Knowledge Base

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apple juice
Find rows that contain both words (operator AND).

apple | banana
Find rows that contain at least one of the two words (operator OR).

apple MAYBE banana
Find rows that contain the word 'apple' and might contain the word 'banana'.

apple -macintosh
apple !macintosh
Find rows that contain the word 'apple' but not 'macintosh' (operator NOT).

app*
The * wildcard is used to specify a pattern of 0 or more characters.

app?e
The ? wildcard is used to match exactly one character.

aaa << bbb << ccc
Will match the document only if its argument keywords occur in the document exactly in the query order (strict order operator).

"some words"
Find rows that contain the exact phrase 'some words' (for example, rows that contain 'some words of wisdom' but not "some noise words").

@title apple @body banana
Search only within a specified field. Available field names: title, body, meta_keywords, meta_description

News
KBPublisher v8.0.2 is available!
4 Oct, 2024
KBPublisher version 8.0.2 is now available. To find out more, please read release notes.

Featured Articles
How can I show different content for different users?
QUESTION: Is it possible to create "user areas"? We would like our customer A to see all our general documentation plus articles specific to company A, customer B to see all general documentation...
16 Aug, 2019
Set up required reading (Must Read)
Must Read functionality allows you to set up a mandatory reading requirement. It allows you to make sure that members receive information. When a member signs on to the KB, they are notified that...
22 Oct, 2021

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Add an Article Template
To add a new article template Click on the Articles menu Choose the Article Template tab Click on Add New. Once you are on the article screen you must complete the following sections: Add...
27 Oct, 2014
Using templates in articles
The different ways you can add templates A template is a piece of content (text and pictures and other media) that you can place into other articles. Common examples of where you might use a...
21 Jul, 2019
Setting Up Folder Permissions in Internet Information Services (IIS)
This article explains how to set up write permissions in the required folders for configuring IIS for KBPublisher. Change rights for TEMP directory PHP uploads get written to windows TEMP...
28 Mar, 2023
How can I find my "Full server path"?
A full server path is the path your system uses to define where your own files are located on the server (as opposed to files belonging to other users). You can determine the path while you are...
4 Mar, 2010
Installing KBPublisher
The easiest way to install KBPublisher is to use the installation wizard. The install script is extremely simple. The only action required on your part is to click the next button when each step...
6 Apr, 2022


Recent Articles
KBPublisher v8.0.2 release notes
KBPublisher release 8.0.2 fixed several issues found in release 8.0.1 Fixed issue with / not escaping correctly when sphinx search is enabled. Fixed issue with roles not being defined correctly...
10 Oct, 2024
Authentication session stops too often
Problem: Authentication session times out too often or too quickly, or the user can't log in at all and sees the message, "Due to extended inactivity your session has expired." Solution: Try...
19 Jun, 2024
System Requirements
KBPublisher has minimal requirements and should work on any modern server. Client Side: Operating System: Windows, Mac or Linux Web Browser: Internet Explorer 11+ or Chrome, Firefox, Safari. ...
23 May, 2024
KBPublisher v8.0.1 release notes
KBPublisher release 8.0.1 fixed several issues found in release 8.0 Fixed an issue with wrong date updated and updater when exporting from the admin area. Fixed an issue with incorrect export if...
26 Mar, 2024
KBPublisher v8.0 Release Notes
We are proud to announce that the latest version of KBPublisher v8.0 is now available. We have added some much-requested features and have improved existing features. New Modules and Features ...
13 Feb, 2024