To change your password:
- Log in to the knowledgebase
- Click on My account, which is in the top right-hand corner of the knowledgebase screen
- Click Security
- In the Password area, click the Change Password button.
- On the page that appears, type Your Current Password if required.
- In the New Password field, type your new password.
To learn about password policy rules, click the question icon to the right of the field. You can also generate a random password by clicking the corresponding element.
- In the Verify Password field, retype the password.
- Click Save to apply the new password.
Depending on your knowledgebase settings, after you change your password, you may have to log in again by using your new password.