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KBPublisher 8.0 Knowledge Management Handbook
Developer Manual
FAQ
HowTo, Tips & Tricks
Articles
Error codes, messages
Troubleshooting
Master Your Knowledge System with KBPublisher Video Guides
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KBPublisher 8.0 Knowledge Management Handbook
Introduction
Installation
Getting started
Single Sign On
Importing
Exporting
News
Articles
Files
Feedback
Users
Reports
RSS
Tools
Settings
Logs
Changes for release 7.0
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KBPublisher 8.0 Knowledge Management Handbook
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KBPublisher 8.0 Knowledge Management Handbook
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Introduction
What is KBPublisher?
KBPublisher Uses
Public Area (front-end)
Admin Area (Back-End); Common Actions
Searching Knowledgebase
User privileges
User roles
Category types
Ask Question and Quick Response
Article history
Export articles
Custom Fields
Mobile View
Automations
Workflows
Drafts
Set up required reading (Must Read)
Installation
System Requirements
Installing KBPublisher
Installing KBPublisher manually
Upgrading KBPublisher
Installing ionCube loader
Setting Up Folder Permissions in Internet Information Services (IIS)
Setting up scheduled tasks
Enable searching in files
Enable Exporting to PDF
Enable searching spell suggest
Setup tests
Getting started
Summary
Add a Category
Add a glossary item
Add a user
Final steps
Add an Article
Single Sign On
SAML Authentication
Using SAML SSO Authentication
Setting up SAML SSO Authentication
Configuring OneLogin as an Identity Provider
LDAP Authentication
Using LDAP Authentication
Setting up LDAP Authentication
Remote Authentication
Using Remote Authentication
Using Active Directory for Remote Authentication
Different ways for Remote Authentication
Remote Authentication scenarios
Using Auto Authentication
Social Sites Authentication
Setting up Social Site Authentication
Using Social Sites Login
Importing
Import users
Import articles
Import glossary
Add a Local File
Automatically Add Local Files
Exporting
Enable Exporting to PDF
The Export to PDF and HTML Screens Explained
Export Articles to PDF or HTML
Export Articles to CVS, Excel or XML
Generate file from export template
Export Articles from the Public Area
Export articles to PDF in demo mode
News
The News Input Screen Explained
Add News Item
Edit news item
Delete news item
Bulk update news items
Remove scheduling
Articles
Articles
The Article Input Screen Explained
The HTML editor toolbar explained
Add an Article
Update an article
Delete an Article
Add a Picture to an Article
Assign category to article
Link to another article (related articles)
Attach a file to an article (attachment and embedded link)
Article history
The article history screen explained
Autosave
Articles being edited by another user
Remove scheduling
Add an article as a result of user feedback
Bulk Update Articles
Import articles
Private Articles
Add new status
Add new article type
Featured Articles
Adding Code Snippets
Set up required reading (Must Read)
Drafts
Drafts
Manage Drafts
Approve or Reject a Draft
Categories
What are categories?
Category types
Add a Category
The Category Input Screen Explained
Article Templates
What are article templates?
Using templates in articles
Add an Article Template
Article types as templates
Glossary
Glossary explained
Add a glossary item
Import glossary
Comments
Article comments
Rating Comments
Bulk update comments, rating comments and feedback
Files
What are files and how do they work?
Add a File
Bulk update files
Add a Local File
Automatically Add Local Files
Add New File Category
Private Files
Assign category to a file
Delete a file
Enable searching in files
Remove scheduling
The file history screen explained
File history
Feedback
User feedback
Ask Question and Quick Response
Reply to feedback from a user
Add an article as a result of user feedback
Add New Feedback Subject
Article comments
The article comments screen explained
Rating Comments
The rating comments screen explained
Users
The User input screen explained
Add a user
Change user status
Delete user
Bulk update users
Import users
Companies
Generating API Keys
User Activities
Privileges
User privileges
How privileges work
Create new user privilege
Change user privilege
Set default user privileges
The Privilege Screen Explained
Roles
User roles
Create new user role
Change user role
Set Default User Roles
My Account
My Account
Editing Profile Info
Account Security
Viewing Must Read Articles
Managing Notifications
Managing Favorites
Managing Subscriptions
How do I change my password?
How do I display more articles on a page?
Change the order articles and files are displayed in
Reports
The Usage Report Explained
The Views Report Explained
The User Activity Report Explained
Export Reports
Statistics
The Must Read Report Explained
RSS
Turn RSS feeds on or off
Change RSS feed from single feed to separate category feeds
Subscribe to RSS feed
Tools
Tags, Labels
What are Tags?
Tagging Content
Bulk Add or Update Tags
Managing Tags
Tags in Public Area
Custom fields
Custom Fields
The Custom Fields Tab Explained
Add a new custom field
Add a new custom field range
Update values in a custom field range
To see where a custom field is used
Search in custom fields
Bulk add or update custom fields
Lists
The Lists Tab Explained
Automations
Automations
Manage Automations
Creating or editing an automation (automated task)
Incoming email automation (automated task)
Incoming email - Stop Evaluating Tasks
Workflows
Workflows
Manage Workflows
Creating or editing a workflow
Workflow examples
Settings
The Admin Tab Explained
The Public Area Tab Explained
The Email Tab Explained
The Export tab explained
The License tab explained
How to enable Sphinx Search
Search engine friendly URLs
Look and feel
Customizing Public Area
Customising page layouts
Customizing article display options
Change KBPublisher Look and Feel (design integration)
[v4.5 and below] Change KBPublisher Look and Feel
User settings
User defaults
Set default user privileges
Set Default User Roles
Force users to log on
Allow Users to Register
Allow users to rate articles
Allow Users to Post Comments
Email settings
Letter Templates
Set Who Receives Emails
Change text in emails
Logs
Track search queries
Track emails
Track user logins
Track scheduled tasks
Changes for release 7.0
Setting up Social Site Authentication
Using Social Sites Login
Customising page layouts
Incoming email - Stop Evaluating Tasks
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