Knowledge Base

SMTP Error: Could not connect to SMTP host

Article ID: 338
Last updated: 25 Apr, 2012

Error message/code:

SMTP Error: Could not connect to SMTP host

Description:

Script can't connect to SMTP server

Solution:

1. Make sure SMTP credential are correct.

2. If you on Linux check to see if SELinux is preventing the connection

[root@webserver ~]# sestatus -b | grep sendmail

If the result is httpd_can_sendmail off ... SELinux is preventing the connection. Allow it by:

setsebool httpd_can_sendmail=1

...and check again to make sure the change was applied:

[root@webserver ~]# sestatus -b | grep sendmail

The result should be

httpd_can_sendmail on

Restart Apache

Article ID: 338
Last updated: 25 Apr, 2012
Revision: 1
Access: Public
Views: 5002
Comments: 0