Pricing
KBPublisher Licensed Pricing
Pricing depends on the number of staff user licenses you need. All the features of KBPublisher are available for your account, no matter how many articles, files, or end users you have.| Size | # of End Users | # of Staff Users | Price |
|---|---|---|---|
| 5 License Pack | Unlimited | 5 | $398.00 USD |
| 10 License Pack | Unlimited | 10 | $698.00 USD |
| 20 License Pack | Unlimited | 20 | $1,198.00 USD |
| 30 License Pack | Unlimited | 30 | $1,498.00 USD |
| Unlimited Site License | Unlimited | Unlimited | $1,998.00 USD |
Who are staff users?
Staff users can create, manage, and edit content according to privileges you assign. You can have an unlimited number of readers and end users who can log in to the public area and benefit from your knowledge base, but only staff users can use the content-creation and content-management tools. User licensing is explained in detail in this article.
30-day money-back guarantee
If KBPublisher does not match your project needs, you can return it within 30 days of the purchase date for a full refund, with no questions asked.
Pricing for academics and non-profits?
Email us for Academic and Non-Profit pricing.
All license packs include the following:
- A single copy of KBPublisher to be installed on a single web server.
- Licenses are perpetual. Use your software forever without paying any further fees.
- One year of free support and upgrades. After the first year, optional annual support and maintenance is available.
- You can upgrade your license at any time. Just pay the difference between the licenses.
Still have questions?
Please check out our pre-sales FAQ or contact us.
Start with 21 days for free.
Up to 5 staff users
Unlimited end users
Unlimited articles
5 GB SSD Storage
99 % Uptime SLA
Up to 10 staff users
Unlimited end users
Unlimited articles
Export plugin
Reports
10 GB SSD Storage
99 % Uptime SLA
Up to 30 staff users
Unlimited end users
Unlimited articles
Export plugin
Reports
Automations
Approval workflows
20 GB SSD Storage
99 % Uptime SLA
Unlimited staff users
Unlimited end users
Unlimited articles
Export plugin
Reports
Automations
Approval workflows
40 GB SSD Storage
99 % Uptime SLA
Find your perfect match. Compare plan features.
| Essential | Team | Professional | Enterprise | |
| Plan Features | ||||
| Staff users | 5 | 10 | 30 | Unlimited |
| End users | Unlimited | Unlimited | Unlimited | Unlimited |
| Articles and files | Unlimited | Unlimited | Unlimited | Unlimited |
| Export plugin |
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| Reports |
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| Approval workflows |
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| SSD Storage | 5 GB | 10 GB | 20 GB | 40 GB |
| Uptime SLA | 99% | 99% | 99% | 99% |
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Essential
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Plan Features:
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| Staff users: | 5 |
| End users: | Unlimited |
| Articles and files: | Unlimited |
| Export plugin: | |
| Reports: | |
| Automations: | |
| Approval workflows: | |
| SSD Storage: | 5 GB |
| Uptime SLA: | 99% |
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Team
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Plan Features:
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| Staff users: | 10 |
| End users: | Unlimited |
| Articles and files: | Unlimited |
| Export plugin: |
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| Reports: |
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| Automations: | |
| Approval workflows: | |
| SSD Storage: | 10 GB |
| Uptime SLA: | 99% |
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Professional
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Plan Features:
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| Staff users: | 30 |
| End users: | Unlimited |
| Articles and files: | Unlimited |
| Export plugin: |
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| Reports: |
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| Automations: |
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| Approval workflows: |
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| SSD Storage: | 20 GB |
| Uptime SLA: | 99% |
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Enterprise
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Plan Features:
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| Staff users: | Unlimited |
| End users: | Unlimited |
| Articles and files: | Unlimited |
| Export plugin: |
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| Reports: |
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| Automations: |
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| Approval workflows: |
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| SSD Storage: | 40 GB |
| Uptime SLA: | 99% |
Why KBPublisher in the Cloud?
Who is a staff user?
Staff users are individuals in your organization who can perform administrative tasks such as posting articles, editing news, etc. There are no limits to the number of end users - people who browse or read your knowledgebase from the Public Area.
What is Included?
Your monthly fee covers activation of your account for both admins and readers, technical support, upgrades, automatic backups of your content, bandwidth use by readers, and more. There are no other fees to pay.
Can I switch to KBPublisher Download?
Yes. You can switch at any point. You will need to purchase a KBPublisher Download license and we will provide you with your database to install locally.
Can I cancel?
Since KBPublisher in the Cloud is a monthly agreement, you can cancel at any time. There are no contracts to sign and no penalties for cancellation.
Do I control my data?
Yes. Your data is exactly that, yours. You can export your data at any point, without charge. If you wish you can also migrate your data to run KBPublisher on your own servers.
How many end users (readers), articles, files etc. can I have?
KBPublisher pricing is only done on a 'per-staff user' basis. You can have an unlimited number of every other element within KBPublisher.
How long are your contracts? Can I change plans?
Plans are month-to-month or annual. You can start/stop or make changes to your plan at any time but note that refunds are not given for cancellation or downgrades.
Is KBPublisher in the Cloud secure?
Absolutely. We use bank level security practices to ensure your data is kept fully secure.